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Privacy & Policy

La Vista Healthcare privatelimited has made this site Privacy Policy to exhibit that it is focused on carrying out measures intended to safeguard the protection of those utilizingour administrations and getting to this site www.lavistahealthcare.com. ThisPrivacy Policy is figured out as per the Information Technology Act, 2000("IT Act") read alongside the Information Technology (ReasonableSecurity Practices and Procedures and Sensitive Personal Date or Information)Rules, 2011 ("IT Rules").


 The domain name www.lavistahealthcare.com (hereinafterreffered to as "webSite") is claimed by La Vista Healthcare, anorganization joined under the Companies Act, 2013 with its enlisted office at ShopNo: 27/A, Polarish, Near Reshma Chowk, Punagam, Surat, Gujarat (395010).


 It is explained that " La VistaHealthcare " will incorporate its affiliates and partner organizations, directors,officials or workers. The accompanying uncovers our data social affair, utilizationand scattering rehearses for the Website. By utilizing or getting to theWebsite you therefore acknowledge and agree to the details of this PrivacyPolicy. Kindly note that our Website might contain connections to sites ofdifferent associations and when you access such outside joins, they might havedifferent security approaches explicit to those sites. We urge you to peruseall security arrangements posted on the sites that you visit. On the off chancethat you concur without any terms of this Privacy Policy, kindly don't utilizethis Website or present any private data or delicate individual data to La VistaHealthcare.


 


HOW DO WE COLLECT YOUR PERSONALINFORMATION?


• We speak with you through an assortment ofmeans and channels, including our Platform, email, telephone or messageinforming on your cell phone, despite the fact that we in all actuality do byand large note that our favored method for correspondence is email whichleastly affects the climate. Such interchanges might include providing for you,as well as getting data from you. We gather and get the Personal Information inthe following ways:


 

Automatic assortment:

We naturally gather and store specific sortsof data at whatever point you connect with us. Such data incorporates data aboutyour utilization of the Platform, your collaboration with content andadministrations accessible through the Platform. In the same way as othersites, unidentifiable data might be gathered utilizing different advances, forexample, treats, Internet labels, and web reference points. Your Internetprogram consequently communicates to the Platform a portion of thisunidentifiable data, for example, the URL of the Website you recently visitedand the program form your PC is working. Uninvolved data assortment advancescan utilize the Platform simpler by permitting the Company to offer betterassistance, modify locales in light of buyer inclinations, incorporatemeasurements, investigate patterns, and in any case control and work on thePlatform. Certain elements of the Platform may not work without utilization ofuninvolved data assortment advances. Data gathered by these advancements can'tbe utilized to character you without extra recognizable data. We may likewiseget/store data about your area and your cell phone, including an interestingidentifier for your gadget.


 • At the point when you present yourPersonal Information on our    Platform:


The Company gathers and stores the PersonalInformation that you give while utilizing our Platform including when you enteryour Personal Information into information fields on the Platform as acomponent of a willful enrollment process. We additionally gather and storeyour Personal Information through supported online media stages, occasions, andso on For instance, you might present your name, postal location, emailaddress, as well as other data to enlist, place orders for the Products, getdata about different Products, register for pamphlets, get offers, contactCompany's client care administration, or answer the Company's overviews. Tosafeguard your security, you ought not furnish the Company with any data thatisn't explicitly mentioned or that you don't wish to share. You can decide notto give specific data, however at that point you probably won't have the optionto utilize our Platform or certain highlights of our Platform.


• Different sources:


We could get information about you from different sources,for example, updated delivery and address data from outsiders, which we use toaddress our records and convey your next buy all the more without any problem.Further, we might get data about you from outsiders that include our Productsor special offers assuming you pick in to get data from us. You may likewisedecide to take part in an outsider application or web-based media destinationsthrough which you permit us to gather (or the outsider to share) PersonalInformation about you, including utilization data. We may likewise get data,for example, showcasing related or segment data about you from outsiders toupgrade our capacity to tailor our substance and proposition you the Productsthat we accept might bear some significance with you. The Company isn'tanswerable for the security practices of such outsider sites which it doesn'tclaim, oversee or control.


 • WHAT IS THE PURPOSE FOR WHICH THE PERSONAL INFORMATIONIS COLLECTED?

• The Company might utilize your Personal Information to:

• confirm your identity;

• satisfy the Product buys and transactions;

• speak with you about your record and exercises on thePlatform;

•  sign up for ournewsletter, respond to a survey or marketing communication;

• to answer audits, remarks, or other input gave to us;

•  to respond toreviews, comments, or other feedback provided to us

• follow up with you after correspondence (live talk, emailor telephone requests);

• permit you to sign in with an social media account and shareactivity on your social media pages;

• follow our lawful commitments, arrangements andmethodology, incorporating consistence with significant industry norms and theauthorization of our agreements;

• assist us with looking into your shopping preferences;

• direct advertising and execution exploration to help us inestimating our client administrations, benchmarking our exhibition and toassist us with further developing your shopping encounters and Product offering

• send correspondence connected with request updates andoffers through email, SMS and social media channels;

• do inside explore on our Customer's demographics,interests, and conduct to more better understand and serve you;

• provide you with exclusive offers at the Platform, tailorcontent, ads, and we give you, and work on the Platform or potentially forinward business purposes;

•  analyze trends,track Customer’s web page movements, help identify you and your shopping cartfor aggregate use;

• figure out which of the store areas containing ourProducts might be nearest to you, give special offers, and to offer Products toyou;

• prevent, detect, investigate and take action againstcrimes (including but not limited to fraud and other financial crimes), anyother illegal activities, suspected fraud, or violations of Company’s terms andconditions in any jurisdiction;

• establish, exercise or defend legal rights in connectionwith legal proceedings (including any prospective legal proceedings) and seekprofessional or legal advice in relation to such legal proceedings; and

• comply with any applicable law, regulation, legal processor enforceable governmental request.

• The lawful premise on which we gather your PersonalInformation:


 • Execution of a Contract: a portion of thePersonal Information handled is performed on the premise that it is essentialfor the presentation of our concurrence with you. An illustration of this wouldbe the place where we process your Personal Information for conveying theProducts requested by you on our Platform.


• Compliancewith a Legal Obligation: for certain types of processing it is necessary inorder to allow us to comply with a legal obligation. An example of this wouldbe where we are required to retain business records for fixed periods of timein order to comply with local legal requirements.


consent: Finally, in specificrestricted circumstances, we depend on your agree to deal with your PersonalInformation. Where we require your agree to gather and handle specific PersonalInformation, we look for your assent at the hour of arrangement, and suchhandling may be performed where assent is gotten. You can pull out your assent,according to this Policy where pertinent, by sending an email to support@lavistahealthcare.com. 


• Wekeep an social media presence, for example, a Facebook, Instagram, LinkedIn anda Twitter channel. You can associate with us through social  media, for example, by participate in ourchallenges, posting content, sharing material from our Platform, and utilizingour web-based media modules. At the point when you cooperate with us utilizingonline media, we might get data, for example, your client ID, your profilepicture, photographs you post, and comparative data, which not entirely settledby your security settings at the pertinent web-based media locales. We mightinvolve the data for the reasons we have portrayed all through this Policy.Your utilization of web-based media destinations is basically administered bythe website administrators' protection arrangements and terms ofadministration, and the data you share with us and with others is to a greatextent constrained by the security settings you have laid out at those locales.


paymentInformation: You might give payment data when you utilize the Platform topurchase our Products, including Visas numbers, charging data utilizingoutsider middle person PCI-DSS consistent specialist organizations. The paymentdata is given straight by you, by means of the Platform, into thePCI/DSS-consistent payment handling administration to which the Company buysin, and the Company doesn't, itself, interaction or store the installment data,besides as expressed thus. Further, these delegates are not allowed to store,hold, or utilize your charging data for any reason aside from installmenthandling for our benefit.


•Assuming that you utilize the Platform, you are liable for keeping up with theprivacy of your access data and password. You are answerable for restrictingaccess e to your PC, cell phone, and so on, and you consent to acknowledgeliability regarding movements of every sort that happen under your password. Wecan't get any data that you discharge on you own, that you demand us todelivery or that is delivered through one more outsider to impulse you havegiven admittance.


• Ifthere should be an occurrence of our customer care support, we might recordcalls for quality and training purposes.


HOWDO WE SHARE THE PERSONAL INFORMATION?


• onlythe people approved by us will approach your Personal Information. We mightshare your Personal Information just to those referenced underneath and theyare either dependent upon this Policy or follow rehearses essentially asdefensive as those depicted in this Policy:


• Ourassociates and third partis;


•Specialist organizations who perform administrations for our benefit in view ofour directions which inter alia incorporate magnificence accomplices givingexcellence administrations to the Customers. However, these specialistorganizations won't be approved to utilize or unveil such data besides asimportant to perform administrations for our benefit or agree with lawful prerequisites;


• Wedon't lease or offer your Personal Information to any outsider.


•  Should we plan to merge/sell all orsubstantially all of our business to another business entity or similar othertransaction or be required by that business entity, we may transfer or discloseyour Personal Information to that business entity who may collect, use ordisclose such information for the purposes of evaluating the proposedtransaction or for operating and managing the affairs of the acquired businessor for other purposes identified in this Policy.


 


•MAINTENANCEOF PERSONAL INFORMATION


• Wewill retain your Personal Information only as long as it is reasonably requiredor otherwise permitted or required by applicable law or regulatoryrequirements. We may also retain your Personal Information so long as it isnecessary to fulfil the purposes for which it was collected (including forpurposes of meeting any legal, administrative, accounting, or other reportingrequirements). Your Personal Information is safeguarded against inappropriateaccess and disclosure, as per this Policy.


• Wealso maintain appropriate and adequate administrative, technical and physicalsafeguards designed to protect your Personal Information against accidental,unlawful or unauthorized destruction, loss, alteration, access, disclosure oruse.


 


• WITHDRAWALOF CONSENT


If youhave consented to the collection, use and/or disclosure of your PersonalInformation as identified in this Policy, you have the right to withdraw thisconsent at any time by writing to us at support@lavistahealthcare.com. Where you are providing location informationvia a mobile app, you may turn off your location services on your device at anytime. Please note that any processing that we have carried out before thewithdrawal of your consent remains lawful. Provided that, notwithstanding suchrequest, this information may be retained to comply with our legal obligations,resolve disputes and enforce our agreements.


• HOWWE STORE YOUR PERSONAL INFORMATION


We mightstore Personal Information utilizing our own solid on location servers or otherinternally hosted technology. Your Personal Information may likewise be putaway by outsiders, by means of cloud administrations or other innovation, withwhom the Company has contracted, to help the Company's business activities.


Thesethird parties do not use or have access to your Personal Information other thanfor cloud storage and retrieval, and the Company requires such parties toemploy at least the same level of security that we use to protect your PersonalInformation.


• REMOVALOF PERSONAL INFORMATION


We willjust involve your Personal Information for those reasons and will ensure thatyour  privacy is protected. We will findsensible ways to delete or permanently de-identify Personal Information that isno longer needed.


 


• CLIENTCOMMENTS AND CONTENT


If youpost any comments or content on our Platform, you should be aware that anyinformation you choose to provide there may be read, collected, or used by thethird parties. We are not responsible for the information you choose to submit,and we cannot guarantee that third parties have not made copies of or will notuse such information in any way.


• THIRDPARTY ANALYTICS:


We usethird-party analytics services to evaluate your use of the Platform, compilereports on activity, collect demographic data, analyze performance metrics, andcollect and evaluate other information relating to the Platform and mobile andinternet usage. These third parties use cookies and other technologies to helpanalyze and provide us the information and, in some cases, connect suchinformation with other data held by our, or third party, environments. Youconsent to the processing of information about you by these analytics providersin the manner and for the purposes set out in this Policy.


 


Atpresent, we work with the following analytic partners:


• Google


•Google’s advertising requirements can be summed up by Google’s AdvertisingPrinciples. They are put in place to provide a positive experience forCustomers. We use Google AdSense Advertising on our Platform.


• Wehave implemented the following:


•Remarketing with Google AdSense


• GoogleDisplay Network Impression Reporting


•Demographics and Interests Reporting


•DoubleClick Platform Integration


 


 


 


 


• Kids


OutPlatform isn't intended for people younger than eighteen (18) and we don'tintentionally gather Personal Information from anybody younger than eighteen(18). Assuming you are under eighteen (18) years old, you might browse ourPlatform, however kindly don't give your Personal Information to us. Forinstance, you can't enroll. Assuming we become mindful that we haveincidentally gotten Personal Information from a guest younger than eighteen(18) on the Platform, we will erase the data from our records.


 


•SECURITY


• We attemptto protect the Personal Information against loss or theft, as well asunapproved access, divulgence, replicating, use or adjustment with securityshields suitable to the responsiveness of the Personal Information, no matterwhat the organization wherein it is held. We utilize different techniques todefend Personal Information. They include:


• Actualmeasures: locked file organizers, limitation of admittance to workplaces, andalert systems.


•Specialized apparatuses: passwords and encryption, utilizing for the most partindustry best practices.


•Organizationalcontrols: classification arrangements, restricting access on a restrictedinformation diet, staff preparing and exceptional status.


• Onlinesecurity is also a priority. We incorporate security measures such asencryption and authentication tools to protect your Personal Information fromunauthorized use. Firewalls are utilized to protect our servers and networkfrom unauthorized users accessing and tampering with files and otherinformation that we store.


•Further, we attempt to keep your Personal Information up-to-date, accurate inthe best possible manner as it may be necessary for the purpose for which itwas collected. We value the importance you attach to your Personal Informationgiven to us and therefore we have (i) taken all reasonable measures andprecautions to keep such information safe and secure and to prevent anyunauthorized access to or misuse of the same; and (ii) enable you to review andedit the same.


• Weutilize normaly Malware Scanning.


• YourPersonal Information is contained behind secured networks and is just availableby a predetermined number of people who have exceptional access freedoms tosuch system and are expected to keep the information secure. Likewise, all touchy/creditdata you supply is encoded through Secure Socket Layer (SSL) innovation.


• Weexecute an assortment of safety efforts when a Customer enters, submits, orgets to their data to keep up with the security of your Personal Information.


•however, we will not be at risk to any Customers for any loss, harm (whetherdirect, indirect, consequential or incidental) or mischief caused to theCustomers because of the unauthorized access or misuse of the PersonalInformation by any outsider.


• POLICYREVIEW


Kindlynote that we survey and may make changes to this Policy time to time. Wheneverchanges are made, the Policy connection will incorporate a documentation"revised(date)." showing that you should review the new terms, whichwill be effective immediately upon posting on this page, with an updatedeffective date. By accessing the Platform after any changes have been made, yousignify your agreement on a prospective basis to the modified Policy and anychanges contained therein.


•PRIVACY CONCERNS


if youare concerned about the handaling of your Personal Information, or on the otherhand in the event that you have any queries or questions connected with yourPersonal Information or our Policy, please contact:


Shop No: 27/A, Polarish, Near Reshma Chowk,

Punagam,Surat, Gujarat India.


 Email id- support@lavistahealthcare.com and info@lavistahealthcare.com


 TheGrievance Officer is identified above pursuant to the provisions of applicablelaws including but not limited to the Information Technology Act, 2000 and theConsumer Protection Act, 2019, and the rules enacted under those laws.


 

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